Can't Find A Product
You can still order a favorite product, even though you may not find it
online. We like to offer new or seasonal products, and sometimes not
every available product is listed online.
If you don't see what you're looking for, e-mail us. We will do our best to get it for you.
Invoice
Your order confirmation includes your invoice. Please keep this for
your records. In the event that you have misplaced it, please contact
us at: DandLProducts@insightbb.com
Bulk Pricing
Bulk pricing is our way of rewarding you for buying more. When you buy
a product in bulk, the per-item price is lowered. Not all products are
priced in bulk. Please email us or call us to get specific information for bulk pricing.
Information we will need:
First Name
Last Name
Company Name
Company Address
Telephone Number
Tax ID#
Back Orders
We make every effort to ship orders in a timely fashion. In the event
that you select a back ordered item, your order may be divided into
multiple shipments, as we will ship products that are immediately
available from our distribution centers.
Pricing
All prices are in US dollars. As an Internet company,
CozyPetCarriers.com is committed to bringing you, our customer, the best
overall prices available online.
Payment Methods
We accept Visa, Master Card, Discover, American Express and Pay Pal.
Your card is charged when you place your order and there is a delay
before funds reach our account. In the event there is a backorder
beyond our advertised shipping time or the item is out of stock, you
have the option to select a substitute or receive a full refund.
Sales Tax
Cozy Pampered Pets is required to collect sales tax on orders shipped
to Kentucky. The appropriate state and local tax rate will be charged
on the price of the purchased items and, where required by law, on
shipping and handling charges.
Order Status
You can find out the status of your order any time by clicking on the
"Track Orders" section. Click on the order number you're interested in
to determine the status of that order, or by e-mailing us at : DandLProducts@insightbb.com.
Want your Products on our Site?
Send your Products to us at DandLProducts@insightbb.com
Where do I send a return?
D & L Products
10901 Sweetwater Drive
Louisville, KY 40241
See our Returns Page for Details.
Personalization?
Yes we do! Personalized Items are Non-Refundable! Personalization only available on specified Items.
